If you have bought a AXUS product from a distributor, reseller, or VAR, please go to them for the first level support. Every authorized AXUS distributor, reseller, and VAR is committed to providing full support to their customers.  If you have bought a product directly from AXUS, we provide support to our customers. If you need help, please send an email to support@axus.com.tw or micky_Tsai@asus.com. Please provide enough information to allow us to offer right support and service. Also, please provide Serial No., Date Code and model No. when you email us.  
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